Interest rates and mortgage loan programs can change at the drop of a hat. The economic environment and ever-changing federal and state regulations mean that questions about interest rates and loan pricing are an everyday occurrence.
Secondary marketing establishes the loan programs that Universal Lending can offer our Loan Officers and our borrowers, helping to establish commitments and loan locks. This behind-the-scenes team makes sure that we are competitive business partners who are providing loans that stand up in the marketplace.
The last thing a Loan Officer wants when working to lock in a loan for a borrower is a long wait time for answers. At Universal Lending, our secondary marketing team takes their work personally. They are always available, provide quick answers and work to keep our internal team and our customers satisfied with every transaction, and ensure that Universal Lending remains a competitive and profitable company.